FAQs

How does the shop work?

The shop opens from the 1st-14th of every month, based around a theme. There will be 1-3 items for sale each month. If you missed a drop, it’ll eventually come back around.

Sign up for my newsletter or join the Discord to get notified whenever a drop goes live.

Drops close on the 14th of each month, at 11.59pm PST. Packages are shipped out at the end of the timed drop.

What if I want artwork that’s not included in the drop?

I sell artwork at conventions. Join my Discord to see my convention schedule.

Alternatively, consider joining the $30 tier on my Patreon! Patrons at that tier get new open edition prints sent to them every month. It’s a great choice if you don’t go to cons or I’m not selling in your area.

If you’re looking for bespoke, one-off prints (metal, canvas, large format), email me at elaine[at]artofelaineho.com and I’ll create a custom quote for you.

Domestic Shipping

Packages within the US are charged a flat rate of $8.99. Purchases $80 or higher receive free shipping.

I ship USPS First Class for most packages; heavier items will be shipped via USPS Priority.

International shipping

EU Customers: I am not currently shipping to the EU due to the new shipping regulations. All purchases from the EU will be canceled and refunded. As the laws get updated for small businesses, this will hopefully change in the future.

International shipping is a flat rate of USD$28.99, Canada USD$19.99, Australia and New Zealand USD$39.99 (sorry!) I ship USPS International First Class. Please allow 3-4 weeks for the package to arrive.

Please note that I am not responsible for any customs duties that may be encountered in your country once the product has been shipped. Please consult your post office for more information.

My print was damaged in the post!

Sorry to hear that! Please email me at elaine[at]artofelaineho.com with pictures of the damaged package and print, and we’ll take it from there.