FAQs

The shop’s changed?

Yes it has! In 2023, prints will be sold at a limited time drop on rotation: I’ll have a monthly theme, and there’ll be 1-3 pieces on sale for 2 weeks.

If you missed a drop, it’ll eventually come back around. Signup for my mailing list to get notified whenever a drop goes live.

Drops close on the 14th of each month, at 11.59pm PST.

What if I want artwork that’s not included in the drop?

I sell artwork at conventions. Find my schedule here.

$30 patrons on Patreon get new open edition prints sent to them every month. It’s a great choice if you don’t go to cons or I’m not selling in your area.

How long does it take to ship my print?

Prints will be shipped out at the end of the timed drop. You should receive an email with a tracking number.

I ship USPS First Class for most packages; heavier items will be shipped via USPS Priority.

I’m not based in the US, how much is international shipping for me?

International shipping is a flat rate of USD$28.99, Canada USD$19.99, Australia and New Zealand $39.99 (sorry!) I ship USPS International First Class. Please allow 3-4 weeks for the package to arrive.

Please note that I am not responsible for any customs duties that may be encountered in your country once the product has been shipped. Please consult your post office for more information.

My print was damaged in the post!

Sorry to hear that! Please email me at elaine@artofelaineho.com with pictures of the damaged package and print, and we’ll take it from there.